Shipping and Returns
When All Else Fails Kits are a product of Wildfire Medical, LLC. To remain compliant with our product distribution contracts PRODUCTS ARE FOR UNITED STATES PURCHASE AND SALE ONLY! We do NOT ship outside of the United States.
Need another size, color or wish to make an exchange? Just return your original item following the instructions below. Then login to the store and purchase the color or size you want. We’ll ship it right out to you.
FAST, HASSLE-FREE RETURNS
Don’t love your WhenAllElseFails gear? We are sorry to hear that! But don’t worry -- we offer fast, hassle-free returns. Send it back within 30 days of receipt and we’ll refund the cost of your item, usually within just a few days after we get it back. *** Returned items must NOT show signs of heavy use or biohazard contamination, and be returned with all items of original order***
You do not need a return authorization number, just your original order number somewhere in the box. Then repackage your item(s) in a safe secure manner and ship them back to us at:
PO Box 205
201 Coffman St.
Longmont, CO 80502
We process most returns in two to three days and aim to get you your money back quickly. It may take your credit card company a day or two to return the funds to you, but we’ll do our part.